Formats
FILE TYPE | FILE EXTENSION |
---|---|
Audio | MP3 |
Flac | |
OGG | |
M4A | |
AAC | |
WAV | |
MID - will not be processed by Zencoder. | |
Video | |
MP4 | |
AVI | |
MPG | |
FLV | |
WMV | |
3GP | |
MKV | |
MOV | |
WebM | |
Image | |
JPEG | |
PNG | |
SVG | |
GIF | |
TIFF | |
BMP |
Note: If the file format (extension) you need is not mentioned in this tutorial, please contact Fabl for further assistance.
Max Size of files
It is recommended to keep each uploaded media file at or under 1GB.
Image recommendations:
*For the best quality presentation of images in Fabl stories, the recommended resolution (pixels) and dpi (quality) should be complementary (details below).
*Resolution should be 4000 pixels or higher on the shortest edge, saved at approximately 300 dpi.
*For example, if your image is 4800dpi, the resolution should be approximately 2000x2000 pixels.
For large files to be uploaded correctly, please be patient until all background jobs are finished. The progress bar will show the status of the upload and indicate once it is complete.
Timeouts for processing files before they are considered broken or unfinished are as follows:
- 10 mins for images
- 1 hour for audio
- 10 hours for video
If you reach or exceed the above period of time, your files will either be uploaded or an error will be shown.